COVID-19 Information

CORONAVIRUS (COVID-19)

As new information becomes available, we will update this page.

(17 March 2020)

Dear Eat In Italian Guest,

COVID-19 (Coronavirus Disease)

We noted with concern that the number of positive COVID-19 cases in South Africa has increased over the past two weeks, and that the infection is now no longer limited to overseas travellers.

To contain the spread of the virus in South Africa, the Presidency has announced a National State of Disaster. In light of this, travel to and from high-risk countries will be affected, so we will be allowing groups and individuals from these areas to rebook their trips at a future time.

There will also be a prohibition on any public gathering of 100 or more people, so all of our upcoming events will have to be restricted to smaller groups of guests.

Eat In Italian remain open for business.

With respect to our restaurant, our advice to our guests is aligned with the World Health Organisation (“WHO”) and other health organisations:

  • If you are not in an area where COVID-19 is spreading, or have not travelled from an area where it is spreading, or have not been in contact with an infected patient, your risk of infection is low.
  • While you may understandably feel anxious about the outbreak, get the facts from reliable sources to help you accurately determine your risks so that you can take reasonable precautions. These include the WHO website, healthcare providers or national public health authorities.
  • If you are living in an area that has experienced an outbreak of COVID-19, ensure that you are fully informed of the situation and understand whatever precautions you might need to take before travelling.
  • For most people, a COVID-19 infection will cause mild illness. It can however cause severe illness and, for some people, it can be fatal. Older people and those with pre-existing medical conditions (such as cardiovascular disease, chronic respiratory disease or diabetes) are at greater risk.
  • For South Africans who are concerned about the virus, or suspect you might have the symptoms, call 0800 029 999 for information and advice.

If you prefer to stay at home you can order online through MR D Delivery

At Eat In Italian we have always adhered to the strictest principles of hygiene and cleanliness at all of our facilities, however we have enhanced our cleaning schedules and implemented additional cleaning and hygiene practices by:

  • Making hand sanitisers available to all our guests. Hand sanitisers are also available in staff areas;
  • Increasing cleaning of surfaces in public areas;
  • Enhancing cleaning of high touchpoint areas, for example door handles and card machines, as examples.
  • Constantly reviewing and stepping up hygiene and safety in all food preparation and handling areas;
  • Educating staff on hygiene and the Coronavirus disease; and
  • Our front of house reminds guests of the importance of personal hygiene and hand sanitising.
  • Actions you can also take to protect yourself from contracting the disease include:
  • Regularly and thoroughly wash your hands with soap and water;
  • Avoid touching your face unless you have thoroughly washed your hands;
  • Maintain a distance between yourself and anyone who is coughing or sneezing or generally displays signs of a cold;
  • If you feel unwell, have a fever, are coughing or have difficulty in breathing, keep your distance from others and seek medical attention immediately;
  • There is no evidence that single-use face masks are effective, but should you wish to travel with them remember not to touch your mask once it is on, and do not attempt to reuse your mask more than once. Discard each mask in a proper bin and wash your hands immediately after removing it.

Should you wish to read more about COVID-19, please visit the WHO website.

Please keep safe.

Yours Sincerely,

The Eat In Italian Management Team